When you make a purchase from Frannie's Hair, you automatically start earning points! All of your purchases will earn you reward points which can be redeemed for discounts!

1 reward point is earned for every dollar spent.

1. Add the items you wish you purchase to your cart and click 'Checkout'.
2. At checkout, click 'Sign in' at the top of the page. You will be sent a 5-digit code to your email address, which you can enter to log in. We recommend logging in directly, and not with Shop.
3. Once signed in, if you have points available to spend, they will be shown at checkout.
4. You will be able to select how many points you would like to redeem, and they will be immediately applied to your order.

Click here for an in-depth guide: https://frannieshair.com/pages/how-to-redeem-rewards-points

1. Log into your Frannie's Hair account by clicking the person icon in the upper right of the page. For a step-by-step login guide, click here.
2. Click the 'Rewards' tab on the left-hand side.
3. Your point balance will be shown at the top of the page.

Yes! You earn free points on your birthday 🎂 There will also be special limited time promotions where you can earn extra reward points. Sign up for our mailing list to make sure you don't miss any opportunities to earn free points!

Every 200 reward points collected can be used to redeem a $5 off coupon which can be applied to any order. If you redeem more points, you get even more rewards!

The reward tiers are as follows:

• 200 points for $5 off
• 395 points for $10 off
• 780 points for $20 off
• 1900 points for $50 off

Yes! The best possible rewards will be shown at checkout.

Nope 😀