★★★★★

i felt comfortable, and Michelle was very thorough, knowledgeable and helpful

Amy

★★★★★

My consultation with Michelle was exactly what I needed! She explained everything thoroughly, helped me narrow down my choices, and introduced me to similar options I hadn’t considered. For someone new to this, her knowledge was incredibly reassuring. Michelle’s kind and compassionate nature created a relaxed and comfortable atmosphere. I learned a great deal from her and now feel much more confident moving forward with my purchase.

Andrea

★★★★★

Frannie is providing such amazing support for wig wearers. I'm so happy to have found her site and have already told others about her. Thank you!

annonymous

★★★★★

Michelle is the best!

★★★★★

Michelle was amazing, so engaged and there to help every step of the way. Kudos to your representative!

Anonymous

★★★★★

Frannie's has a consultation service via zoom. You do not need to leave your home. The consultation is just you and the wig expert from Frannie's. We discussed a new wig I received, the fit, the length and then reviewed other wigs I have. I was not rushed at all. I am glad they have this consultation service. I will use it again. And it is a free service!!

★★★★★

Michelle was fantastic! Very knowledgeable, caring and supportive. Generous with her time and helpful tips.

Anonymous

★★★★★

Michelle is wonderful. She knows all about the different wigs, and how to style and care for them. She is very kind and caring, and takes the time to listen to you and answer all questions.

anonymous

★★★★★

Michell was super helpful, took her time and answered all my questions. I learned a lot about wigs , how to choose and care for them. Thank you

Anonymous

★★★★★

I recently had a one-on-one wig consultation with Michelle Page, and I can’t recommend her highly enough! As someone completely new to wigs, I felt overwhelmed by all the choices, but Michelle made the entire process approachable and enjoyable. She helped me narrow down the options and gave me the confidence to choose styles that truly suited me. Michelle is incredibly knowledgeable and has a keen eye for what works best for each person. She really listens to your concerns, preferences, and comfort level. She spent a great deal of time with me comparing different styles, colors, and fits, never making me feel rushed. Thanks to her guidance, I absolutely love the wigs I selected! When my wig arrived, I scheduled a try-on appointment with her, and that was just as valuable as the initial consultation. Michelle shared so many helpful tips and tricks for getting the perfect fit, styling the wig naturally, and caring for it properly. If you are considering purchasing a wig from Frannies, I would highly recommend booking a consultation with Michelle. Her expertise, patience, and personalized approach made all the difference for me.

Barbara M.

★★★★★

This was my second consult with Michelle. She is a wealth of knowledge and I always learn new tips. I still struggle with choosing colors, getting better with styles.

Beach lady

★★★★★

The consultation was great. Michelle is a tuned-in listener. She made a number of suggestions while at the same time, leaving decisions to me. I feel very confident that my choice is a winner!

Bebe

★★★★★

I registered for a consultation with Michelle not knowing anything about wigs or toppers for that matter. Michelle made me feel completely comfortable! She is totally knowledgeable about everything wigs and toppers and without any high pressure found me the perfect topper. I highly recommend Michelle and am so grateful! Thanks Michelle!!

Bernice

★★★★★

I am new to this journey and am still feeling quite emotional. Michelle was just what I needed; understanding, patient and informative. I was thankful for her insights and would highly recommend her.

Camille

★★★★★

This is my 2nd experience with finding a wig for myself. The first time was 15 years ago, didn’t go well. I’m sorry that I waited so long to try again. Michelle at Frannie’s hair spent time with me from the beginning of the process to getting the wig (yesterday), teaching me how to wear/care for it. I am thrilled with the results. If you’re on the fence, get off! You will be so happy with Frannie’s Hair!!

Carol

★★★★★

Just had my first consultation with Michelle. She was just amazing! Answered every question and concern that I had. I’m sorry that I waited so long to get started!!

Carol L

★★★★★

I feel so fortunate to have found Frannie's Hair on the internet given the many companies and individuals on there talking about wigs. Frannie's journey is similar to mine - we are about the same age, have similar measurements and bio hair. I can see how a wig looks on her and know it will be close on me. FH has a generous return policy which helps take the fear out of trying a wig style or color. The individual consultations are also a great way to get your questions answered about wearing a wig securely, color, whatever in a one-on-one video consultation by a fellow wig wearer. Such a relief to feel like I am in a good place at last to go out in public looking good without a hat!

Cheryl K.

★★★★★

It is really easy to buy from Frannie’s hair. She has a fast delivery speed and an outstanding customer service. Her videos are very informative and clear. Also you can schedule a consultation with Michelle who goes over all your questions and concerns about using wigs. It was a joy meeting with Michelle. She was very knowledgeable and helped to improve my confidence about using a wig. I really appreciated her taking the time to meet with me and helping me with my decision, I decided to keep my Spice Girl ❤️and work with it a little bit. Thank you Michelle for the awesome meeting! 🥰

Cristina W.

★★★★★

The help Michelle gave me will help me make every wig my own! Michelle is patient, kind, and personable. I am very comfortable with her.

Darcey

★★★★★

Michelle is a wonderful consultant and she helped me feel comfortable with purchasing a wig. Her information on wigs (all types) and wig supplies will help me on this new journey. Overall I felt like I not only gained knowledge but, the feeling I’m not alone and I am happy that I have met my first wig sister!

Darcey Enarson

★★★★★

Best customer service I've ever had from an internet business provider. Just wonderful. Thanks so very much Diane

Diane

★★★★★

Michelle is wonderful to work with. This was my second consultation and I am learning so much about how to make my wigs work for me to include color recommendations, thinning tips, rooting and styling. 5 Stars for sure!

DN

★★★★★

My consultation with Michelle was very informative & she is wonderful. Im new to this journey & felt very reassured. I ordered Birmingham. Can't wait to get it!

Donna

★★★★★

Michelle is very helpful. She made recommendations and explained what to look for. I feel as if this is a new language to learn as well as a new hair experience.

Donna in GA

★★★★★

My consultant was very helpful in determining the size and style wig. She was very patient and knowledgeable Explained the differences of heat friendly, just synthetic wig, and maintenance. We picked out several wigs and narrowed it down to the one I purchased.

EJ Fellows

★★★★★

Michelle was so informative and helpful. I am a new wig owner and had many questions about my new wig, Aletta by Ellen Willie. She calmly answered everything and went on to explain the care and washing. Perfect.

EJ Fellows

★★★★★

Frannie's Hair has the best customer service I've had in many years!! Everyone has been caring, knowledgeable and quick to respond to questions. I would give 10 stars if I could! Thank you!

GAH

★★★★★

My consultation with Michelle was outstanding. She has such an easy-going nature about her, caring, reassuring, and quite knowledgable. She answered questions I didn't even know I had. She took her time - I never felt rushed - and is very thorough. It was such a positive experience for me and I appreciate her time helping me understand and navigate this whole new world of alternative-hair.

G'maD

★★★★★

Michelle was wonderful, her insights and experience led me the perfect fitting wig. She was kind and gave me some wonderful tips and tricks. There was no upselling, actually there was no selling at all. Zero pressure, she didn’t sell me anything, it was worth every minute of my time.

Heather

★★★★★

Michelle was extremely helpful, especially in regards to her understanding of FFA (Frontal Fibrosing Alopecia). I am completely new to wig shopping and her advice helped me feel less overwhelmed. She took extra time with me and I can't thank her enough.

Helen

★★★★★

Very helpful, great information, if you are going to start wearing wigs, this site will help you.

Jean

★★★★★

Michelle was excellent! She was very knowledgeable and very patiently guided me through the difficult (for me) process of choosing a wig. I would highly recommend a consult with her!

JG

★★★★★

Frannie's Hair Consultation with Michelle was amazing! I'd give it 10 stars if possible.

JK

★★★★★

I had a wonderful consultation with Michelle and I have decided on Lenox as my first purchase at Frankie's. She was very knowledgeable about Belle Tress lines of wigs and she even did a comparison of a few that were runner ups. I will hopefully have another consultation with Michelle when I'm ready to step out on a limb and purchase another wig In a different style.

Karen

★★★★★

My consult with Michelle was very helpful. I was having a difficult time training my wig to lay more flat on my head. Michelle walked me through it with my heat brush. We also went over new pixies that would fit my taste/. Now I just have to make up my mind!!

karen

★★★★★

My experience with Frannies Hair has been great! They have been super responsive on shipping/backorder information and my initial consult and then "try on" of my first wig consult with Michelle was awesome. If you are new to wig wearing or the idea of it, it is so helpful to have this kind of one-on-one zoom experience consult and ask questions and, have the consultant to be able to see you, show you, encourage you, inform you....Amazing!

Karen L

★★★★★

Michelle was so very helpful, encouraging and knowledgeable. Thank you!!!!

Karen Martin

★★★★★

I booked a consultation on the Frannie’s website. The process was seamless. As a first time wig wearer, I would highly recommend every new wig wearer take advantage of this wonderful service. Michelle was so very helpful and made what can be overwhelming venture simple and enjoyable. Much thanks to Frannie’s for offering this fantastic service!!

Kathy

★★★★★

What can I say but Michelle is so helpful! She is encouraging, helpful and full of knowledge! I appreciate that she not only helps with general knowledge, he also knows the products and can help with choices of color and types of wigs that work for me. She also answered all my questions and concerns about the wearing, fit and maintenance of the wigs. In addition I feel she will be available if I have questions I may haveas a new wig wearer. I could not have asked for a better session. Thank you. I am now a Frannie’s fan.

Kathy M

★★★★★

I'm so grateful for the amazing service I received! Michelle was wonderful and incredibly patient with me. As a newbie to wigs, I'm so glad I opted for the consultation. The wig is perfect in size and color, and I'm getting tons of compliments 😊

Kay

★★★★★

My hair consult appointment was excellent. Michelle was such a sweet and helpful person. She went beyond what I expected and shared lots of information on how to pick out and wear the correct wig. Lots of ways to get the look you want. Thank you

Kim

★★★★★

I was very impressed with Frannie’s Web Site. It was very easy to navigate and order from. I also liked the ease of scheduling a consultation. I just ordered my first wigs from the site and can’t wait to receive them.

KLM

★★★★★

Michelle is very personable and helpful!

Kristi C

★★★★★

Love Frannies hair, they are so helpful and their prices are excellent!.

L Vranich

★★★★★

I initially purchased a wig from a “hairdresser”. What a disaster and waste of money. She seemed to only be interested in selling me anything rather that educating me about various wigs, manufacterers and maintenance. I should have met with Michelle right off the bat. She is a wealth of information and I felt that her recommendations were honest and based on her extensive experience with wigs.

Laura

★★★★★

My consultation with Michelle was amazing. She was efficient and so helpful. Purchasing a quality wig that fits well is complicated. She walked me through every step until we had narrowed my selection to the best options. I am so glad I scheduled with her.

Laurie

★★★★★

Thank you Michelle for a wonderful consultation! You put me at ease and gave me hope that wearing a wig is the right choice. I look forward to working with you more as I work through this process :)

Linda

★★★★★

As a newcomer to Frannie’s, I cannot say enough about the positive experience with Michelle! Please do not hesitate to consult with her with your questions/concerns. She was very helpful steering me in the right direction with wig choice/color. Also clarified my concerns with maintenance. Super helpful!!!

Linda

★★★★★

Having Michelle’s advice and guidance has been so wonderful!!!

Linda

★★★★★

Michelle is fantastic! She was so patient and helped me decide on a style. I switched brands and I couldn’t be anymore happier with the one she succeeded. I will never buy a wig, till I do a consultation with her. Thank you for offering this service.

Linnea