How to Redeem Rewards Points

Rewards points are earned when you shop with us, and can be redeemed on any order! Please follow the steps below to redeem rewards points.

  1. Add the items you wish you purchase to your cart and click 'Checkout'.

  2. At checkout, click 'Sign in' at the top of the page. You will be sent a 5-digit code to your email address, which you can enter to log in.


  3. We recommend logging in directly, and not with Shop. For a full guide on signing in, click here: https://frannieshair.com/pages/how-to-login
  4. Once signed in, if you have points available to spend, they will be shown on the right.

  5. You will be able to select how many points you would like to redeem, and they will be immediately applied to your order. Choose 'Maximum available' to apply all possible points at once!

If you have any questions, please feel free to reach out to us at info@frannieshair.com. Thank you!